Returns and Exchanges
NOTICE: PLEASE READ - Do NOT for any reason apply tape, self-adhesive notes, or any other material with any kind of adhesive to the gloves when returning or exchanging them. Do not write or draw on the gloves with ANY writing or marking instrument, including pencil, pen, marker, etc. unless specifically instructed to by a Lee Parks Design employee or agent for the purpose of custom sizing. These items can permanently damage the hide and may be cause for your return or exchange to NOT be accepted.
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us but do NOT incur any re-stocking fee. The original shipping charge will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer only pays shipping charges back to us.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying a restocking charge. However, the customer will pay the additional shipping and handling charge.
Return Shipping Instructions: Return via prepaid UPS, FedEx or U.S. mail. Insure shipment for full value of purchase. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions.
Send exchanges and returns to:
Lee Parks Design
Attn: Returns/Exchanges Department
8964 N. Johnson Rd.
Maricopa, AZ 85239
